HP 1y Priority Management PC 5K+ seats Legacy Svc

SKU

U7D00E

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£36.11 £30.09

In stock

1y Priority Management PC 5K+ seats Legacy Svc

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Technical support design for IT
Global experience
Direct access
Online case management tools
Assigned support contact
Proactive support plan
Problem management
Parts prioritization
Performance management

Category: IT Support Services

More Information

More Information
SKU	U7D00E
EAN	4514953814424
Manufacturer	HP
Availability	In Stock
PDF URLs	View PDF

Reviews

Nickname

Summary

Review

Reasons To Buy

It’s time to meet your in-country IT concierge

Get a global customer support manager located in your region who will manage and proactively plan your IT support needs.

You’re always first in line

Reduce your downtime with priority access to the parts you need to get up and running.

Have a premium support experience every time

Enjoy an IT support partner who will help you monitor system performance, deliver executive-level reports, and proactively plan your support needs.

Description

HP Priority Management Service provides all features of HP Priority Access Service – such as direct access to highly skilled remote support agents and a globally consistent experience available in over 60 countries and more than 20 languages. Then it goes beyond by providing an HP global support manager located in your region who manages and proactively plans your global support needs. And, it provides parts prioritization, performance monitoring, executive level reporting, and proactive support planning.^[1]

Specifications

Features
License term in years	1 year(s)
HP segment	Business

Supplier features
Warranty type	S
Warranty coverage	In warranty
Support type	Priority services
Service method	Phone
Response time	Next available agent
Place of service	Remote
Duration	1 year
Coverage period	12 month(s)
Coverage details	Standard workdays - 9 hours
Care Pack type	Electronic
Additional information	Covers 1000+ seats

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