Optimize uptime with the predictive detection of device issues and alerts to end users. Proactively identify needed repairs and replacements quickly before impacting employee productivity.

Quickly resolve device issues for users

Help streamline repairs with automated case generation that opens a case when a detected issue is acknowledged, and IT is prompted to schedule a repair at the end user's convenience.

Description

Specifications

Supplier features
Warranty type	S
Warranty coverage	In warranty
Support type	Active Care
Service method	Onsite and Predictive Support
Response time	Next business day response
Place of service	Remote and Onsite
Duration	5 years
Coverage period	60 month(s)
Coverage details	Standard workdays - 9 hours
Care Pack type	Electronic
Additional support option	Defective media retention; Travel coverage

HP 5y Active Care Next Bus Day Resp ONS w/Defective Media Retention/Travel Coverage NB HW Supp

Fast response times

Quickly resolve device issues for users

HP EliteBook x360 1040 G8 Intel® Core™ i5 i5-1135G7 Hybrid (2-in-1) 35.6 cm (14") Touchscreen Full HD 16 GB LPDDR4x-SDRAM 256 GB SSD Wi-Fi 6 (802.11ax) Windows 10 Pro Silver

HP Elite x360 1040 G9 Intel® Core™ i5 i5-1235U Hybrid (2-in-1) 35.6 cm (14") Touchscreen WUXGA 8 GB DDR5-SDRAM 256 GB SSD Wi-Fi 6E (802.11ax) Windows 11 Pro Silver

HP EliteBook 1040 G9 Intel® Core™ i7 i7-1265U Laptop 35.6 cm (14") WUXGA 16 GB DDR5-SDRAM 512 GB SSD Wi-Fi 6E (802.11ax) Windows 11 Pro Silver

HP Elite x360 1040 G9 Intel® Core™ i7 i7-1265U Hybrid (2-in-1) 35.6 cm (14") Touchscreen WUXGA 16 GB DDR5-SDRAM 512 GB SSD Wi-Fi 6E (802.11ax) Windows 11 Pro Silver

HP Elite x360 1040 G9 Intel® Core™ i7 i7-1255U Hybrid (2-in-1) 35.6 cm (14") Touchscreen WUXGA 16 GB DDR5-SDRAM 1 TB SSD Windows 11 Pro Silver

HP Elite x360 1040 G9 Intel® Core™ i7 i7-1255U Hybrid (2-in-1) 35.6 cm (14") Touchscreen WUXGA 16 GB DDR5-SDRAM 512 GB SSD Wi-Fi 6E (802.11ax) Windows 11 Pro Silver

HP EliteBook x360 1040 G7 Intel® Core™ i5 i5-10210U Laptop 35.6 cm (14") Touchscreen Full HD 16 GB LPDDR4-SDRAM 256 GB SSD Wi-Fi 6 (802.11ax) Windows 10 Pro Silver

HP EliteBook 1040 G9 Intel® Core™ i7 i7-1255U Laptop 35.6 cm (14") WUXGA 16 GB DDR5-SDRAM 512 GB SSD Wi-Fi 6E (802.11ax) Windows 11 Pro Silver

HP Elite Dragonfly Max Intel® Core™ i7 i7-1165G7 Hybrid (2-in-1) 33.8 cm (13.3") Touchscreen Full HD 32 GB LPDDR4x-SDRAM 1 TB SSD Wi-Fi 6 (802.11ax) Windows 11 Pro Black

HP Elite Dragonfly G2 Intel® Core™ i7 i7-1165G7 Hybrid (2-in-1) 33.8 cm (13.3") Touchscreen Full HD 16 GB LPDDR4x-SDRAM 512 GB SSD Wi-Fi 6 (802.11ax) Windows 10 Pro Black

HP Elite x2 G4 Intel® Core™ i5 i5-8265U Hybrid (2-in-1) 33 cm (13") Touchscreen 8 GB LPDDR3-SDRAM 256 GB SSD Wi-Fi 6 (802.11ax) Windows 10 Pro Silver

HP 1040 G9 Intel® Core™ i5 i5-1235U Hybrid (2-in-1) 35.6 cm (14") Touchscreen WUXGA 16 GB DDR5-SDRAM 256 GB SSD Wi-Fi 6E (802.11ax) Windows 11 Pro Silver

HP 5y Active Care Next Bus Day Resp ONS w/Defective Media Retention/Travel Coverage NB HW Supp

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