Extreme networks ExtremeWorks Managed Services ResponsePLUS 1 year(s)

SKU
97511-H34123
£1,120.51 £933.76
In stock
ExtremeWorks Managed Services ResponsePLUS, Extended service agreement, Advance parts replacement, 1 year, On-site, Response time: NBD, f/ P/N: EC1404003-E6GS
ExtremeWorks Managed Services ResponsePLUS - Onsite offerings provides continuous proactive remote network monitoring, incident and problem management, proactive change and configuration management technical support, Operational Software updates and upgrades and advanced parts replacement with on-site labor for Covered Products (as defined herein) according to particular levels of purchase. In addition customers are entitled to the Extreme Networks Managed Services Gateway for real time access to network health, performance and security issues, saved configurations, an inventory database, and standardized network reports. A designated managed services account manager will be assigned and scheduled review sessions held. The ExtremeWorks Managed Services ResponsePLUS - Onsite service is designed to identify potentially critical network situations and take actions before they become business disruptions.

Network and device events are detected and collected via the remote monitoring process are evaluated, correlated and presented to a team of Network Operations Center (NOC) support engineers who are specifically assigned to evaluateand take action to restore normal service operations. (Installing Operational Software update or upgrade, arranging for an onsite parts replacement, apply configuration setting, etc.)
97511-H34123
Features
Service typeNext Business Day
Service includedParts
Number of years1 year(s)
TypeOn-site
Service time (hours x days)24x7
CompatibilityEC1404003-E6GS
Technical details
Service includedParts
Number of years1 year(s)
TypeOn-site
Service time (hours x days)24x7
CompatibilityEC1404003-E6GS
EXTREME NETWORKS
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